Policies & Rules – SheLuxefashion

Welcome to SheLuxefashion. We’re committed to providing you with the best products and service. To ensure a transparent and secure shopping experience for everyone, please take a moment to review our store policies and rules.

📦 1. Order Policy

• Orders can be placed directly through our website at any time.

• Please double-check your shipping details before confirming your order.

• Once your order is placed, you will receive an order confirmation via email or SMS.

• To cancel or change an order, contact us within 12 hours of placing it.

💰 2. Payment Policy

• We currently accept Cash on Delivery (COD) only.

• Full payment must be made in cash at the time of delivery.

• No advance payments or online transactions are required.

🚚 3. Shipping Policy

• Local delivery time: 3–5 business days

• International delivery time: 7–15 business days

• Delivery timelines may vary based on location and courier availability.

• Once shipped, you will receive a tracking number via email or SMS.

🔁 4. Return & Refund Policy

• Returns are accepted within 7 days of delivery for unused and sealed items only.

• To request a return, contact us with your order number and reason for return.

• Refunds will be processed only after inspection and approval.

• Damaged or incorrect items must be reported within 48 hours of delivery.

Please read our full Return & Refund Policy for details.

🔐 5. Privacy Policy

• We respect your privacy and protect your personal data.

• Your information is only used to process orders and provide customer service.

• We do not share or sell your personal information.

• Our site may contain links to other websites; we are not responsible for their privacy practices. Please review their policies separately.

Read our full Privacy Policy here.

🚫 6. Store Rules

To ensure a safe and respectful environment for all:

• Do not misuse our platform (fraudulent orders, fake returns, etc.)

• Abusive language or threats to our support team will not be tolerated

• We reserve the right to refuse service to anyone violating our policies

📩 Need Help?

For any questions about our policies, feel free to contact us:

📧 Email: support@sheluxefashion.com
📞 Phone: +923208718891
🌐 Or visit our Help Center

Thank you for shopping with SheLuxefashion.
Your trust and satisfaction mean everything to us.